Photo Questions

What makes a good picture?

  1. A good picture should have good lighting and include a clear, isolated picture of the desired SuitFace image.
  2. The image should be a .jpg or a .png
  3. The best shots have a clear face view with a decent resolution (150+ DPI).

What kind of images can I use for my SuitFace?

  • You can use the face of your friends, family or pets, as well as any non-copyrighted image of your choosing.

Do I have to crop my image?

  • Our design team will take your image and optimize it for the size you choose so that your SuitFace comes out in the correct resolution and dimensions.


Product Questions

What size SuitFace should I get?

You can view our sizing chart below:






What if my suitcase does not fit your dimensions?

For irregular sized or shaped suitcases, please send us an inquiry below.


Payment Questions

How do I pay?

We accept all major forms of electronic payment (Visa, MasterCard and American Express).


How long will it take to get my SuitFace?

Due to the custom printing process, orders can take anywhere from 14 to 21 business days.


Can I return my SuitFace?

Unfortunately, due to the custom nature of each SuitFace, we are unable to accept returns or cancel your order once we have started the manufacturing process. All orders are final. You can read our full return policy here.


How much is shipping?

Shipping is a flat $4.99 for all sizes!


Do you ship internationally?

We are in the process of allowing for international shipping, check back soon!



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